Noticias en República Dominicana Ensegundos.net

Orange no da la cara.

Publicado en Opiniones - Por José Peguero El Lunes, mayo 5th, 2008 With 7 Comentarios

Parece que el departamento de relaciones publicas está de vacaciones o creen que los usuarios de su servicio no merecen una explicación, uno fue a donde ellos buscando la economía, pero para que tienes un celular si no te puedes comunicar.

Que mal se está manejando esa compañía, dejan por más de 48 horas la región norte del país y no dan explicaciones.



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Acerca de - Periodista de la República Dominicana.

  • ALMUDENA

    SOMOS UNA EMPRESA QUE NUNCA HEMOS TENIDO PROBLEMAS DE LIQUIDEZ. EL MES DE OCTUBRE CONTRATAMOS UN ROAMING POR UN MES Y EL DÍA 30 ME LLAMARON A LAS 8.30H DE LA NOCHE PARA QUE HICIERA UN ANTICIPO. PENSÉ QUE ERA UN TIMO PUESTO QUE HABÍAMOS TENIDO PROBLEMAS CON EL MAL SERVICIO DE ORANGE PERO NUNCA HABÍAMOS DEJADO DE PAGAR. LES DIJE QUE NO Y A LOS 5 MINUTOS HABÍAN CORTADO LA LÍNEA. DEBIDO A QUE HABÍA UNA PERSONA EN EL EXTRANJERO QUE NECESITABA ESTAR COMUNICADO, TUVE QUE HACER EL ANTICIPO CON UNA TARJETA PERSONAL (NO TENGO TARJETA DE EMPRESA) PARA QUE DIERAN LA LÍNEA DE ALTA. NUNCA HEMOS DEJADO DE PAGAR NINGÚN RECIBO, PERO ESTO HA SIDO UN INSULTO. ADEMÁS DE TODO EL MAL SERVICIO QUE DAN. NO QUEREMOS SER CLIENTES DE ORANGE.

  • ángeles

    Hoy he tratado de dar incidencia a ORANGE sobre mi router, he pasado por un montón de departamentos y personal de atención al cliente, y después de dos horas y media o más de explicar al personal que me escuchába por teléfono, sigo sin ninguna solución – la respuesta es- no me corresponde NO puedo solucionar su incidencia, quizás llamando a…. y es imposible. Quizás es lo que pretende ORANGE aburrir a su clientela, y seguir ganando dinero fácilmente sin molestías alguna.

  • Pingback: Telefónicas y mal servicio — Duarte101

  • http://cosasdominicanas.uni.cc Victor

    Bueno ya veo que ninguna de las operadoras de celulares sirven aqui en el pais.

  • http://www.jenniffergonzalez.blogspot.com Jenniffer

    Jejejeje, no era que orange era la mas jevi? :P

  • Krlos

    Yo hice la “fidelizacion” en abril y por eso tengo ke esperar a julio pa cambiar de plan. Para cancelar el contratodeboesperar a octubre de next year.

    He llamado por tel y he enviado quejas desde la pagina y no saben decir nada, solo ke el problema no esta resuelto 100%

    Suerte que estoy hablando GREENAPPLE y no solo ORANGE…

  • paulrivera

    Eso es lo malo del asunto, que no han dado la cara…. Si no fuera porque use los fidepuntos en febrero hubiera cancelado el servicio de los 3 teléfonos que tengo…. Y te apuesto que ni recompensaran a uno ni nada y seguirán haciéndose los locos.

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